Traditional & Digital Dental Impressions
Smile Art Lab presents a collaborative and versatile approach for dentists and their patients, with an understanding that practices have their own unique set of procedures. By offering multiple channels for dentists to send a case and communicate, the lab creates a welcoming, unintimidating process for dentists, according to their preferences.
Traditional & Digital Dental Impressions
Send a Case
We understand that each dental practice has its own set of processes and procedures, so we offer two options when it
comes to sending a case for us to work on:
We understand that each dental practice has its own set of processes and procedures, so we offer two options when it comes to sending a case for us to work on:
Traditional Impression
Simply give us a call on (02) 9119 3276 and let us know that you would like to send us a case. We will arrange a courier to pick up the case from your practice. Remember to download and complete our RX Form to send along with the case.
Digital Impression
3 Shape TRIOS
1. Visit portal.3shapecommunicate.com/login and enter your Username and Password. Click on “Connections”
then “Add Connection”.
2. Enter: [email protected] and click on connect.
3. We will approve your connection and begin to process your case.
iTero
1. Call iTero at 1800 468 472 and request Smile Art Lab to your “Favourite Lab” list.
2. On the Cadent Lab List, search for Smile Art Lab. Select our laboratory as a “Favourite Lab”.
3. Send Your Scan: Submit your scans. We will receive the scan and begin processing your case.
Medit
1. Log in to your Medit Link account. https://www.meditlink.com/.
2. Select Partners and click on “Search For Partner”.
3. Enter [email protected] and click ‘Request Contract’.
Cerec
1. Sign in to your account at cerec-connect.com and navigate to the “My Account” menu.
2. Click on “My Favorite Labs” & search for Smile Art Lab. Our zip code is 2065. Check the box next to our name and click Add.
3. You are now ready to submit your scans to us through the Cerec Connect Portal.
Carestream
1. Log in to your CS Connect account.
2. Select the case you would like to send and locate case details.
3. Under ‘choose a laboratory’, enter our email address: [email protected].
Other Scanner
As long as your scanner can produce STL files, scans for other scanners can be sent to us via DropBox*.
1. Register for a Dropbox account using your surgery’s details and login to your Dropbox account.
2. Create a folder in your Dropbox account for the case you would like to send to us. Name the folder under your patient’s name.
3. Fill in an RX form and upload it as well as the STL digital scans to the relevant Dropbox folder (created in Step 3).
4. Once uploaded, share the entire folder with [email protected]
5. Give us a call on (02) 9119 3276 or send an email to [email protected] to let us know that you’ve shared a case with us.
*If you find a different file transfer method easier or more suitable, feel free to send your case that way, eg. Google Drive, Wetransfer, etc. Please note that the steps for sharing will vary slightly from the Dropbox steps above if you use another method. Please call (02) 9119 3276 or email [email protected] if you have any questions or need any assistance sending a case.
